IKONO Copenhagen is an immersive and interactive experience located in the heart of Copenhagen. Visitors explore a series of artistic and sensory rooms designed to encourage creativity, play and memorable experiences.
The attraction welcomes both international tourists and local visitors throughout the year and therefore needs a professional and engaging team that can represent the brand and attract potential guests.
The challenge
IKONO Copenhagen needed a reliable staffing partner capable of providing professional, outgoing and energetic street promoters.
The assignment was not only about recruiting the right people. It was also essential to ensure stable staffing, flexible scheduling, consistent service quality and smooth day-to-day operations throughout the campaign.
The promoters needed to confidently approach people from different countries, communicate clearly and create a positive first impression of IKONO.
Our solution
JaTak Personale managed the full staffing operation, including:
- Recruitment and selection of suitable promoters.
- Coordination of onboarding and training together with the client.
- Weekly shift planning and staffing coordination.
- Fast replacements in case of illness or unexpected changes.
- Ongoing communication with both the client and the employees.
- Continuous follow-up on staff performance and service quality.
By managing the complete staffing process, IKONO could focus on delivering an outstanding visitor experience while JaTak Personale handled the daily operation behind the scenes.